Privacy Policy

Effective 2 October 2026. Adler is operated by Simoniha Technologies (OPC) Private Limited ("we", "us").

What Adler does

Adler is an AI assistant that places phone calls and sends emails to businesses on your behalf — for example to raise a complaint, request a refund or cancel a subscription — only after you approve a plan for that task.

Information we collect

• Account: your Apple ID identifier (via Sign in with Apple) and, if you share it, your name.
• Task details: what you ask Adler to do, voice notes, and any bills, screenshots or documents you attach.
• Facts you approve for sharing: such as your mobile or account number, stored encrypted and shared with a business only when you approved it for that task.
• Calls: recordings and transcripts of calls Adler makes for you, so you can review exactly what was said.
• Evidence you forward: confirmation SMS or emails you choose to send to Adler to prove an outcome.
• Device: a push-notification token so we can ask for your approval and send updates.

How we use it

Only to carry out tasks you approve, show you progress and proof, keep your account secure, and improve how reliably Adler completes tasks. We do not sell your data and do not use it for advertising.

Service providers, including AI providers

To do its work, Adler sends task data to these processors under contract:

• AI language models (Anthropic, via Vercel AI Gateway) — to understand your request and run the call.
• Voice AI (ElevenLabs) — to speak and listen on calls; speech recognition (Sarvam AI) — to double-check reference numbers.
• Telephony (Exotel) — to connect calls.
• Hosting and storage (Vercel, Neon) — data is stored in Singapore and encrypted.
• Email (AgentMail) — for the email address Adler uses on your behalf.

We ask for your explicit consent in the app before any of your data is shared with these providers.

Calls and recordings

Adler tells the person it speaks to that it is an AI assistant calling on your behalf and that the call is recorded. Adler will never share bank, card, UPI or Aadhaar one-time passwords.

Security and retention

Your sensitive data is encrypted with a key unique to you. We keep task data while your account is active so you can refer back to it. When you delete your account in the app, we destroy your key, which makes your stored data permanently unreadable, and delete the rest within 30 days.

Your rights

Under India's Digital Personal Data Protection Act, 2023 you can access, correct and erase your data, withdraw consent, and raise a grievance. Most of this is available directly in the app (Memory, Permissions, Delete account), or write to support@hireadler.in.

Grievance Officer

[Grievance Officer name], Simoniha Technologies (OPC) Private Limited, SFS No. 210, Pocket B, Sarita Vihar, New Delhi 110076, India. Email: support@hireadler.in.

Children

Adler is not intended for anyone under 18.

Changes

We will tell you in the app before material changes take effect.